Comments & Suggestions
We are happy to get comments and ideas for improving our service from patients.
Complaints
We aim to provide the highest level of care to all our patients, but sometimes things do go wrong.
To make a formal complaint write to the Practice Manager.
Or speak to a member of staff. If they can they will try to resolve any problem you have.
Download our complaints form (DOCX, 13KB). Return the completed form to the practice.
Ombudsman
If you need to take matters further you should contact the Ombudsman:
Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Helpline: 0345 015 4033
Website www.ombudsman.org.uk
NHS UK for complaints to other NHS organisations
Website https://www.england.nhs.uk/contact-us/feedback-and-complaints/complaint/